Return Policy

*This return policy ONLY pertains to the cutting boards & gift boxes NOT custom made drawers*


Before we do any engraving we send out a proof; we do not engrave anything until we receive your approval. This removes the need for exchanges.  Your approved proof is what we go off to engrave; we copy & paste your names/dates. Mistakes happen and we know that you may enter in a name/date incorrectly, but a new one free of charge is not possible. The most we can offer is a discount on an additional board. 
Personalized & custom items are not returnable or refundable. Unless there is a mistake on our part (ie- spelling) or if the board is not structurally sound – we will not refund or replace.

If you are not completely satisfied with your products, you may request an RMA (return merchandise authorization) by sending an email to: drawersbd@gmail.com
Subject:  RMA Receipt #

We may replace damaged, defective products or issue refunds as necessary on a case by case basis for your specific purchase. You have 15 days from your purchase date to report any issues with your products. A simple return will be accepted and we will provide you a full refund if you are not completely satisfied.


Please address all return items as follows:

Att: Drawers by Design

2448 S. Progress Dr. (1940 W) 
West Valley City, UT 84119 

Please include your Receipt # and reason for return.

*This return policy ONLY pertains to the cutting boards & gift boxes NOT custom made drawers*

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